Legal

Terms & Conditions

Sarthakedge IT Solutions Pvt Ltd

Welcome to the website of Sarthakedge IT Solutions Pvt Ltd (“Company”, “we”, “our”, or “us”).

By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions.

If you do not agree with these terms, please discontinue use of the website.

1. Website Usage

This website is intended to provide information about our services, divisions, solutions, and business operations.

Users may access the website for:

  • Business enquiries
  • Service information
  • Consultation requests
  • Company overview and communication

Unauthorized use of the website or its content is prohibited.

2. Services Disclaimer

Sarthakedge IT Solutions Pvt Ltd provides enterprise technology, AI solutions, workforce support, payroll services, staffing, HR support, digital marketing, and related business services.

While we strive to deliver high-quality solutions and operational support:

  • We do not guarantee specific business outcomes or financial results.
  • Service timelines, deliverables, and execution details may vary depending on project scope and client requirements.
  • Certain services may depend on third-party tools, platforms, APIs, hosting providers, or external systems.

3. Enquiry Forms & Communication

Users submitting enquiry forms consent to being contacted by our team regarding their submitted enquiry.

We only use the submitted information for:

  • Business communication
  • Consultation discussions
  • Service-related follow-up

We do not send promotional communication unless the user has explicitly opted in.

4. Intellectual Property Rights

All website content including:

  • Logos
  • Branding
  • Graphics
  • Text
  • Software concepts
  • Designs
  • Layouts
  • Service frameworks
  • Website materials

are the intellectual property of Sarthakedge IT Solutions Pvt Ltd unless otherwise stated.

Unauthorized copying, reproduction, resale, modification, or distribution is prohibited.

5. Limitation of Liability

Sarthakedge IT Solutions Pvt Ltd shall not be held liable for:

  • Indirect or consequential damages
  • Loss of profits or business interruption
  • Data loss
  • Delays caused by third-party platforms or services
  • Downtime or technical interruptions
  • Client-side operational decisions
  • Unauthorized third-party access beyond reasonable control

All services are provided on a commercially reasonable basis.

6. Staffing & Workforce Disclaimer

For staffing, payroll, HR, workforce, or recruitment-related services:

  • Final hiring decisions remain solely with the client organization.
  • Employment relationships, operational responsibilities, and workplace management remain subject to separate agreements between involved parties.
  • The Company acts as a service provider and operational support partner unless otherwise agreed in writing.

7. Third-Party Platforms

Our services may involve third-party software, cloud services, payment systems, APIs, hosting providers, analytics tools, or external integrations.

We are not responsible for:

  • Third-party outages
  • Platform policy changes
  • API limitations
  • External service disruptions
  • Security breaches occurring outside our controlled infrastructure

8. Confidentiality

Any confidential information shared during discussions or project execution shall be treated responsibly and professionally.

Specific confidentiality obligations may additionally be governed by separate agreements or contracts where applicable.

9. Payments, Refunds & Cancellations

Service pricing, timelines, and commercial terms are generally governed through separate proposals, quotations, agreements, or contracts.

Unless explicitly agreed in writing:

  • Payments made for completed work are non-refundable.
  • Project cancellations may be subject to charges for work already completed.
  • Refunds, if applicable, remain solely at the discretion of the Company.

10. Website Availability

We reserve the right to:

  • Modify website content
  • Update services
  • Change pricing structures
  • Suspend or discontinue portions of the website
  • Update policies without prior notice

We do not guarantee uninterrupted website availability.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of India.

Any disputes arising from website usage or related services shall fall under the jurisdiction of Hyderabad, Telangana, India.

12. Changes To Terms

Sarthakedge IT Solutions Pvt Ltd reserves the right to update or modify these Terms & Conditions at any time.

Continued use of the website after updates constitutes acceptance of revised terms.

13. Contact Information

Sarthakedge IT Solutions Pvt Ltd
Hyderabad, Telangana, India

Email: info@sarthakedgeitsolutions.com

Phone:
+91 78420 78844
+91 91001 39244